Privacy Policy
Last Updated: May 20, 2026
Welcome to Avani Infra Tech. We are committed to protecting the privacy of our visitors, customers, and enquiry leads. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website avani-infratech.com.
Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.
Company Information
Company Name: Avani Infra Tech
Head Office: 5th Floor, PP City Centre, Pitampura, Delhi – 110034, India
Email: crm@avani-infratech.com
Information We Collect
We may collect the following types of personal information:
a) Information You Provide Directly:
- Full name
- Mobile number and email address
- City or location of residence
- Project of interest (e.g. residential, commercial, industrial, luxury villas)
- Any message or details submitted through our enquiry or contact forms
- Email address submitted for newsletters or updates
b) Information Collected Automatically:
- IP address and browser type
- Pages visited and time spent on each page
- Device type (mobile, desktop, tablet)
- Referring website or traffic source
- Geographic location at city or region level
- Cookies and usage data collected through analytics and advertising tools
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and connect you with the relevant project team
- To share project brochures, pricing details, and site visit information
- To send newsletters, project updates, and promotional communications (with your consent)
- To run and measure the performance of advertising campaigns on Google, Facebook, Instagram, and other platforms
- To analyse website traffic and user behaviour through analytics tools (including Google Analytics and Google Tag Manager)
- To improve our website, content, and user experience
- To maintain internal business records and communications
- To comply with applicable legal obligations
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. Cookies are small data files placed on your device when you visit our site.
Types of cookies we use:
- Essential Cookies: Required for the website to function. These cannot be disabled.
- Analytics Cookies: We use Google Analytics (via Google Tag Manager) to understand how visitors interact with our website. This helps us improve our content and user experience.
- Advertising Cookies: We use advertising and remarketing cookies from platforms including Google Ads, Facebook Pixel, and Instagram to show relevant ads to users who have previously visited our website.
- Preference Cookies: These remember your settings and choices for a better return experience.
You can control cookie settings through your browser. Disabling certain cookies may affect how the website functions. For more information on managing cookies, visit www.allaboutcookies.org.
Advertising and Analytics
We use third-party advertising and analytics services to help us understand our audience and improve our marketing. These services may collect information about your activity on our website and other websites to show you relevant advertisements.
Services we use include:
- Google Analytics – for website traffic analysis and behaviour tracking
- Google Tag Manager – to manage and deploy tracking scripts
- Google Ads – for search and display advertising campaigns
- Facebook / Instagram Ads (Meta Pixel) – for social media advertising and remarketing
- WhatsApp Business – for direct customer communication and follow-up
These third-party services have their own privacy policies. We encourage you to review them:
Google Privacy Policy: https://policies.google.com/privacy
Meta (Facebook/Instagram) Privacy Policy: https://www.facebook.com/privacy/policy/
Sharing of Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:
- Service Providers: With technology vendors, CRM platforms, and communication tools that assist us in operating our website and managing customer enquiries — all bound by confidentiality obligations.
- Group Companies: Avani Infra Tech is part of the RASA Group. Relevant business data may be shared within the group for project coordination and business operations.
- Legal Compliance: When required by law, court order, regulatory authority, or government directive under applicable Indian law.
- Business Transfer: In the event of a merger, acquisition, or business restructuring, data may be transferred as part of business assets, subject to equivalent privacy protections.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. Enquiry and customer data is typically retained for a period of up to 5 years for business and legal purposes. You may request deletion of your data at any time by contacting us.
Data Security
We implement reasonable technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or loss. These measures include HTTPS encryption, access controls, and secure data storage practices.
While we take all reasonable precautions, no method of data transmission over the internet is 100% secure. By using our website, you acknowledge this inherent risk.
Your Rights
Under the Information Technology Act, 2000 and applicable Indian privacy regulations, you have the right to:
- Access the personal information we hold about you
- Correct any inaccurate or incomplete information
- Withdraw consent to marketing communications at any time
- Request deletion of your personal data, subject to our legal obligations
- Lodge a grievance with our Grievance Officer (details below)
To exercise any of these rights, please write to us at crm@avani-infratech.com. We will respond within 30 days of receiving your request.
Third-Party Links
Our website may contain links to third-party websites, media articles, and social media platforms. These external sites operate under their own privacy policies. Avani Infra Tech is not responsible for the privacy practices or content of any third-party websites. We encourage you to review their policies before submitting any personal information.
Children's Privacy
Our website and services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us immediately and we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be reflected by a revised "Last Updated" date at the top of this page. We encourage you to review this Policy periodically. Continued use of our website after any changes constitutes acceptance of the revised Policy.
Grievance Officer
In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021, our Grievance Officer can be contacted at:
Avani Infra Tech
5th Floor, PP City Centre, Pitampura, Delhi – 110034, India
Email: crm@avani-infratech.com
Phone: +91 9990000578 | +91 9990000728
Response Time: Within 30 days of receipt of grievance.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Avani Infra Tech
5th Floor, PP City Centre, Pitampura, Delhi – 110034, India
Email: crm@avani-infratech.com
Phone: +91 9990000578 | +91 9990000728
This Privacy Policy is governed by the laws of the Republic of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Delhi, India.